May 30, 2025
For Copyright Management Organizations (CMOs), effective membership management is a core business need—one that benefits greatly from digital transformation. Our Matching Engine platform is purpose-built to support CMOs, offering a comprehensive cloud-native system that integrates vital business functions, including Membership Services, Repertoire Management, Usage Tracking, and Data Ingestion.
This advanced solution harnesses the power of AI and machine learning to drive automation and enhance decision-making. With built-in connectivity to major data sources and partner systems, the Matching Engine acts as a central hub that unifies internal operations with the broader copyright ecosystem, improving transparency, collaboration, and operational efficiency.
We use Microsoft Dynamics 365 and the Power Apps Portal to deliver a modern membership management and engagement experience. The platform is rich with ready-to-use features designed to streamline and automate membership workflows, freeing teams from manual processing.
At the core of our solution is the seamless automation enabled by Dynamics 365 and the Matching Engine’s own workflow tools. Processes that once required significant manual input—such as handling membership applications—are now fully automated. For instance, an application submitted through the online portal automatically triggers a workflow in Dynamics 365. Eligibility rules, defined during project design, are applied automatically, while applicants receive real-time updates and guidance via the portal, including access to community resources and self-service tools.
The result? Reduced manual effort, faster turnaround times, and a more user-friendly experience for prospective and current members alike.
At Spanish Point, we bring over 15 years of expertise in designing and delivering membership management solutions. Our SMART Membership Management platform provides a pre-built framework that accelerates implementation while offering powerful automation and integration features.
Whether you’re looking to cut administrative overhead, improve member engagement, or enhance self-service capabilities, our SMART approach helps you achieve your goals quickly and cost-effectively. By automating core processes and making data accessible across systems, CMOs can significantly reduce operational costs and focus more on delivering value to their members.
